Terms & Conditions

Welcome to House of Weaves, where we offer beautifully handcrafted jute and faux leather handbags. By purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. General Information

1.1 Company Name: House of Weaves
1.2 Contact Information:
Email: support@houseofweaves.co.in
Phone: +91 8824533492
Website: www.houseofweaves.co.in
Address: Indrapuri, Lal Kothi, Jaipur, Rajasthan 302015

1.3 Eligibility:
By using our services, you confirm that you are at least 18 years old or that you have the consent of a parent or guardian.

2. Products

2.1 Handcrafted Quality:
All handbags offered by House of Weaves are handmade, using high-quality jute and faux leather. Due to the handcrafted nature of our products, each item may vary slightly in texture, color, and size, making it unique.

2.2 Product Descriptions:
We make every effort to ensure that the descriptions, images, and details provided on our website are accurate. However, the colors of the products displayed may vary depending on your device's display settings.

2.3 Customization:
If your order includes customization, such as initials or custom prints, please ensure you provide the correct details. House of Weaves is not responsible for errors in personalized orders submitted by the customer.

3. Orders and Payment

3.1 Order Acceptance:
By placing an order, you make an offer to purchase goods under these terms and conditions. We reserve the right to refuse or cancel any order at our discretion, especially if there is an issue with stock, payment processing, or any other concern.

3.2 Payment Methods:
We accept the following payment methods:

  • Visa and MasterCard Debit and Credit Cards

  • UPI

  • Net Banking
    All payments are processed securely.

3.3 Pricing:
All prices are listed in INR (Indian Rupees) and include applicable taxes unless otherwise stated. We reserve the right to change the prices at any time without prior notice. However, any orders placed before a price change will honor the original price at the time of purchase.

4. Shipping and Delivery

4.1 Processing Time:
Orders are typically dispatched within 1 to 2 business days. Handcrafted items may take a bit longer to prepare, but we will notify you of any delays.

4.2 Delivery Times:
Delivery will generally take between 3 to 7 days from the dispatch date, depending on your location and the shipping method selected.

4.3 Shipping Costs:
Shipping costs are calculated based on the delivery location and the size/weight of the order. You will be provided with an estimated shipping cost during checkout.

4.4 Lost or Damaged Goods:
If your order is lost or damaged during shipping, please contact us immediately. We will assist you in resolving the issue, including possible replacement or refund, depending on the situation.

5. Returns and Exchanges

5.1 Returns:
Due to the nature of our handcrafted products, we only accept returns for faulty or damaged items. If your item is defective, please contact us within [X] days of receiving the product. We will guide you through the return process.

5.2 Exchanges:
Exchanges are not typically accepted for items purchased, as each handbag is handmade and unique. However, we may offer exchanges in certain circumstances if the product is defective or damaged.

5.3 Refunds:
If a refund is applicable, it will be processed to your original payment method once the returned item is received and inspected.

6. Privacy Policy

6.1 Customer Information:
By purchasing from us, you agree to provide accurate information and ensure that your contact details are correct for order processing, shipping, and communication purposes.

6.2 Data Protection:
We respect your privacy and are committed to protecting your personal data. We will only use your information in accordance with our Privacy Policy, which can be reviewed on our website.

7. Intellectual Property

7.1 Ownership of Content:
All content on our website, including logos, images, product descriptions, and text, is the property of House of Weaves and protected by intellectual property laws. You may not use, reproduce, or distribute this content without written permission.

8. Limitation of Liability

8.1 Disclaimer of Warranties:
We make no representations or warranties regarding the condition, quality, or suitability of our products for a particular purpose. All items are sold "as-is" to the extent permitted by law.

8.2 Liability Limitation:
House of Weaves is not liable for any indirect, consequential, or punitive damages arising from the use of our products or website. Our total liability is limited to the amount paid for the product in question.

9. Governing Law and Dispute Resolution

9.1 Governing Law:
These Terms and Conditions are governed by the laws of India, without regard to conflict of laws principles.

9.2 Dispute Resolution:
Any disputes arising out of or in connection with these Terms and Conditions will be resolved through binding arbitration in Jaipur, Rajasthan, in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996.

10. Changes to Terms and Conditions

We may update or revise these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use our website or make purchases after such changes, you agree to be bound by the updated Terms and Conditions.

If you have any questions or concerns about these Terms and Conditions, please contact us at support@houseofweaves.co.in.

Thank you for choosing House of Weaves! We appreciate your support for handmade, sustainable products.